Privacy Policy
Effective Date: 01-07-2026
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information
- Full name
- Email address
- Phone number
- Residential address
- Driver’s license details
- Passport or identification details
- Reservation information
- Payment information
- Vehicle rental history
1.2 Non-Personal Information
- IP address
- Browser type
- Device information
- Website usage statistics
- Cookies and tracking technologies
2. How We Use Your Information
We use your information for the following purposes:
- To process reservations and rental agreements.
- To process payments and security deposits.
- To verify your identity and eligibility to rent a vehicle.
- To communicate with you regarding reservations, support, and important updates.
- To provide customer service and roadside assistance when necessary.
- To improve our website, services, and customer experience.
- To comply with legal, insurance, and regulatory obligations.
3. Sharing Your Information
Paulina Car Rental does not sell, rent, or trade your personal information to third parties.
However, we may share information when necessary with:
- Payment processors and financial institutions.
- Insurance companies in the event of an accident or claim.
- Law enforcement or government authorities when required by law.
- Service providers that assist with reservations, customer support, website functionality, or business operations.
All third parties are required to handle your information securely and in accordance with applicable privacy laws.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve website functionality, enhance user experience, analyze website traffic, and support the online reservation process.
Cookies help us remember your preferences, improve website performance, and provide a smoother booking experience.
You may choose to disable cookies through your browser settings. However, some parts of the website, including online reservations and certain features, may not function properly if cookies are disabled.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services, fulfill rental agreements, comply with legal and tax obligations, process insurance claims, resolve disputes, and enforce our agreements.
When personal information is no longer required for these purposes, it will be securely deleted or anonymized in accordance with applicable laws and regulations.
6. Security Measures
Paulina Car Rental takes reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
We use secure systems and procedures to safeguard customer information and reservation data.
While we strive to protect your personal information, no method of data transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
7. Your Rights
Depending on applicable privacy laws, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal, contractual, or regulatory obligations.
- Object to or restrict certain types of data processing.
- Opt out of receiving marketing communications.
To exercise any of these rights or if you have questions regarding your personal information, please contact us at:
Email: info@paulinacarrental.com
We will respond to your request within a reasonable timeframe and in accordance with applicable laws and regulations.
8. Third-Party Links
Our website may contain links to third-party websites, services, or applications for your convenience and information.
Paulina Car Rental is not responsible for the content, security, or privacy practices of these third-party websites. We encourage users to review the privacy policies and terms of use of any external websites before providing personal information.
Your use of third-party websites is at your own risk and subject to the terms and policies of those websites.
9. Updates to This Policy
Paulina Car Rental reserves the right to modify or update this Privacy Policy at any time to reflect changes in our services, legal requirements, or business practices.
Any updates will be published on this page and will become effective immediately upon publication. The "Effective Date" at the top of this Privacy Policy will indicate the date of the most recent revision.
We encourage visitors to review this Privacy Policy periodically to stay informed about how we protect personal information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal information, please contact us:
Paulina Car Rental Curaçao
Email: info@paulinacarrental.com
Phone Curaçao: +5999 566 1784
Phone Netherlands: +31 6 21838888
Address:
Grote Berg S-14
Willemstad, Curaçao
Website:
www.paulinacarrental.com
Paulina Car Rental Curaçao is committed to protecting your privacy and ensuring a safe, secure, and reliable experience when using our website, online reservation system, and vehicle rental services.